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SMS Policy

This page explains how Measura uses text messaging, what you are agreeing to when you give us your mobile number, and how to stop messages at any time.

Measura is operated by INTERVENTIONAL CENTER FOR PAIN MANAGEMENT, P.C. References to “we,” “us,” and “our” below mean that entity.

Effective date: August 7, 2026

Your consent

By providing your mobile phone number to Measura — on a form, at the front desk, or in conversation with our staff — you consent to receive text (SMS) messages from us at that number. Consent to receive text messages is not a condition of receiving care or of purchasing any service. You may decline, or withdraw consent later, without any effect on your treatment.

What we send

  • Appointment scheduling, confirmations, changes and reminders
  • Notifications about your visit, including paperwork or documentation we still need
  • Follow-up after a visit, and care coordination between visits
  • Account and billing notifications

We do not send marketing or promotional texts, and we do not send bulk or broadcast messages. Every text we send relates to your own care, your appointment, your account, or a request you or someone acting for you has made. We do not text people who have not given us their number, and we do not add numbers to any list.

Message frequency

Message frequency varies. It depends on your appointments, where you are in a course of treatment, and which categories of message you have opted in to. We do not send a fixed number of messages per week or month.

Message and data rates

Standard message and data rates may apply, according to the plan you hold with your mobile carrier. Those charges are yours, not ours, and we have no control over them.

How to stop messages

Reply STOP to any message from us. We will send one confirmation that you have been unsubscribed, and then stop, except where a message is required by law or is a necessary administrative notice. You can also ask any staff member to remove your number.

Reply HELP for help, or contact us at (314) 852-5500 or info@measura.ai.

Carrier liability

Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

Who sees your number

We share your mobile number with our SMS delivery provider for the sole purpose of delivering messages on our behalf. That provider is contractually prohibited from using your number for its own marketing or for any unrelated purpose. We do not sell your mobile number, and we do not share it with third parties or affiliates for their marketing.

Access, correction and deletion

You may ask us at any time to tell you what mobile contact information we hold for you, to correct it, or to delete it. Contact us at info@measura.ai or (314) 852-5500. We will act on your request promptly.

Text messaging is not a secure or urgent channel

Do not send medical or personal health information by text. Ordinary SMS is not encrypted and is not a protected channel. If you need to discuss clinical detail, call us or raise it at your visit.

Do not use text messaging for an emergency. Messages are not monitored around the clock and may not be read for some time. If you are having a medical emergency, call 911 or go to your nearest emergency department. If you are in crisis or thinking of harming yourself, call or text 988, the Suicide and Crisis Lifeline.

Changes to this policy

We may update this policy. The effective date above shows when it last changed.

Contact

Measura
4477 Woodson Rd, Suite 201, St. Louis, MO 63134
Phone: (314) 852-5500
Text: (314) 886-5902
Email: info@measura.ai

See also our Privacy Policy and HIPAA Notice.